Find out about how we operate in terms of our order processing times, packing and delivery times. We do all we can to get your order out on time and make sure that you receive it in good condition.
How much will you charge me to professionally pack and send my order with full tracking facilities?
Absolutely nothing! We are running a special offer at the moment where any order placed on our site of any size or price is offered with totally free shipping. It works out at a huge saving on standard because usually to send to any destination in Australia would cost A$15.
How long does it take you to process my order and get it sent to my specified address?
We do our best to get all orders out of our warehouse on the same day. along with providing you with full postal tracking facilities enabling you to see where abouts your package currently is. We do not send on weekends or holidays and sometimes there may be a small delay if we are exceptionally busy.
How long should it take to get to my specified address?
As soon as it is sent you should expect it to take a maximum of six days, we cannot be 100% accurate on that, because it depends on where in Australia you are located and of course we have no control over the local courier service in your area. If it takes any longer than that then please do contact us and we will chase it up for you.